Anchor Group Services | Full time

Security Officer

Newcastle upon Tyne, United Kingdom | Posted on 26/03/2025

Job Information

  • Date Opened 26/03/2025
  • Job Type Full time
  • Industry Security
  • Salary £12.21 per hour
  • City Newcastle upon Tyne
  • Province Tyne and Wear
  • Country United Kingdom
  • Postal Code NE31

About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.
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Job Description

Job Role: Security Officer

Working Hours: 4 on 4 off, days and nights, 06:00-18:00, 18:00-06:00, average 42 hours per week

Pay: £12.21 per hour

Location: A&P Tyne - Wagonway Road, Hebburn, Tyne and Wear, England, NE31 1SP

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at A&P Tyne, Newcastle.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. 

Duties include:

  • Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  • Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  • Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  • Completing reports by recording observations, information, occurrences, and surveillance activities
  • Maintaining organisation's stability and reputation by complying with legal requirements
  • Contributing to team effort by accomplishing related results as needed
  • Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  • Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  • Maintaining professional conduct at all times

Requirements

  • Full 5-year employment checkable history
  • Valid frontline SIA licence DS or SG
  • Customer Service experience and confidence to handle conflict in a correct manner
  • Flexible to meet the job requirements
  • Excellent communication skills both written and verbal
  • Smart appearance and be well-groomed
  • Reliable and punctual
  • High level of enthusiasm and passion
  • Ability to work in a fast-moving environment

Benefits

  • Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  • Access to SIA and First Aid training at discounted rates, with financial support available
  • Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  • Wagestream - access to pay as you earn it
  • Cycle to Work Scheme Available
  • Full uniform provided
  • Free Employee Assistance Programme 24/7 including access to counselling
  • Hospital Saturday Fund
  • Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.